444vip Privacy Policy – Protecting Your Data

1. Who We Are (Data Controller)

A 444vip is the controller of the personal data processed under this Privacy Policy. We operate the Sports Betting and online entertainment platform available at 444vip.best, dedicated to Brazilian users aged 18 and over.

This Privacy Policy applies to all registered users of 444vip, as well as visitors who access the platform without creating an account. By creating an account or continuing to browse the platform, you acknowledge that you have read and understood the data processing practices described in this document.

To exercise your rights or get answers to privacy-related questions, contact our Data Protection team at privacidade@444vip.best or through general support at suporte@444vip.best.

2. Data We Collect

444vip collects personal data in different ways, depending on how you interact with the platform:

2.1 Data Provided by the User at Registration

• Full legal name (as it appears on your CPF);
• CPF;
• Date of birth;
• Full residential address (street, number, unit, neighborhood, city, state, ZIP code);
• Email address;
• Mobile phone number;
• Access password (stored in encrypted form — 444vip has no access to your password in plain text).

2.2 Identity Verification Data (KYC)

• Copy of national ID or driver's license (front and back);
• Proof of address (issued within the last 3 months);
• In some cases, a selfie with ID document for identity verification.

2.3 Financial Data

• Pix key registered for withdrawals;
• Transaction data (deposits and withdrawals): amount, date, time, and payment method used;
• Betting history on the platform.

444vip does not store users' full credit or debit card details — this information is processed directly by our PCI-DSS certified payment gateway partners.

2.4 Automatically Collected Data

• IP address and approximate geolocation data;
• Device type, operating system, and browser version;
• Pages visited, session duration, and browsing patterns;
• Cookie identifiers and similar technologies;
• Platform performance data and error logs.

3. How We Use Your Data

444vip uses the personal data collected for the following purposes:

• Account creation and management: identity verification, secure platform access, and compliance with eligibility requirements (age of majority, Brazilian residency);
• Financial transaction processing: deposits via Pix, boleto, card, PicPay, Mercado Pago, and TED, as well as withdrawals via Pix to the account holder's registered account;
• Service delivery: operation of Sports Betting (Brasileirão, Copa Libertadores, Copa do Brasil), live casino, crash games, and other platform features;
• Customer support: answering questions, resolving disputes, and handling requests in Portuguese 24 hours a day;
• Security and fraud prevention: detection of duplicate accounts, suspicious behavior, money laundering, and unauthorized access;
• Compliance with legal obligations: compliance with orders from competent authorities, tax obligations, and anti-money laundering (AML) requirements;
• Marketing communications (with your consent): sending promotions, bonuses, platform news, and information about sporting events you may be interested in;
• Platform improvement: aggregated analysis of usage behavior to support the development of new features and the resolution of technical issues.

4. Legal Basis for Processing (LGPD)

In compliance with the General Data Protection Law (Lei nº 13.709/2018), 444vip processes your personal data on the following legal bases:

5. Data Sharing

444vip does not sell, rent, or transfer your personal data to third parties for those companies' own commercial purposes. Data sharing occurs only in the following situations, each with a legitimate purpose and governed by contract:

5.1 Payment Processors

To process financial transactions, 444vip shares strictly necessary data with Pix operators authorized by the Banco Central do Brasil, PCI-DSS certified credit and debit card payment gateways, and platforms such as PicPay and Mercado Pago. These partners act solely as processors and may not use the data for any other purpose.

5.2 Game Providers

To provide live casino and crash game services, 444vip works alongside internationally licensed providers such as Evolution Gaming, Pragmatic Play Live, and Spribe. These providers may receive anonymous session identifiers for the technical operation of the games, but they do not receive personally identifiable data such as CPF, address, or banking details.

5.3 Legal Authorities & Obligations

444vip may share data with Brazilian government authorities (Federal Revenue Service, COAF, Public Prosecutor's Office, Federal Police, and other competent bodies) when required by law, court order, or administrative proceeding. In such cases, sharing is limited to the minimum necessary and the user is notified whenever legally permitted.

5.4 Auditors and Consultants

During internal, accounting, or legal audit processes, data may be accessed by external professionals bound by confidentiality obligations. This access is controlled and limited to what is strictly necessary for each specific process.

6. Data Security

444vip implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or improper disclosure. Key measures include:

• Encryption in transit: 256-bit SSL/TLS encryption across all communication between the user's device and 444vip's servers;
• Encryption at rest: sensitive data (such as passwords and KYC documents) is stored encrypted on our servers;
• Access control: only staff with a specific business need can access personal data, always with multi-factor authentication and access logging;
• Continuous monitoring: automated systems detect suspicious access attempts, brute-force attacks, and anomalous behavior in real time;
• Security testing: 444vip's infrastructure undergoes regular penetration testing and security audits carried out by specialized teams;
• Incident response plan: in the event of a data breach that may pose a risk to users, 444vip will notify the ANPD (National Data Protection Authority) and affected users within the legally required timeframes.

Despite every effort, no system is 100% breach-proof. We strongly recommend that users create strong, unique passwords for their 444vip account and never share their login credentials with anyone.

7. Data Retention

444vip retains your personal data for as long as necessary to fulfill the purposes described in this policy, always observing the minimum retention periods required by Brazilian law:

• Registration data and active account: retained throughout the entire period the account is active;
• Financial and transaction data: retained for a minimum of 5 years after each transaction, as required by tax regulations and the Anti-Money Laundering Law (Law No. 9.613/1998);
• KYC data (identity verification documents): retained for a minimum of 5 years after account closure;
• Support communication data: retained for 2 years for quality assurance and dispute resolution purposes;
• Browsing data and cookies: retained for up to 13 months from the date of collection;
• Data from accounts closed at the user's request: data not subject to a legal retention obligation is deleted within 30 days after account closure and fulfillment of the above retention periods.

8. Cookies and Tracking Technologies

444vip uses cookies and similar technologies to improve your experience on the platform. The types of cookies used are:

• Essential cookies: required for the platform's basic operation, such as maintaining login sessions and language preferences. They cannot be disabled without affecting account functionality;
• Analytical cookies: collect aggregated, anonymous data on how users navigate the platform in order to identify improvements. This data does not identify individual users;
• Preference cookies: remember settings chosen by the user, such as preferred odds or sports filters, to improve the experience on future visits;
• Marketing cookies (with consent): used to personalize communications and measure the effectiveness of marketing campaigns. Activated only with your explicit consent.

You can manage or disable cookies in your browser settings (Chrome, Firefox, Safari, Edge). Disabling essential cookies may prevent access to your account. Disabling other cookie types does not affect basic platform functionality.

9. Your Rights as a Data Subject (LGPD)

Under Brazil's General Data Protection Law (LGPD), you have the following rights regarding your personal data at 444vip, all of which can be exercised by submitting a request through our privacy channel:

• Access: request a copy of all personal data that 444vip holds about you;
• Correction: request the update or correction of inaccurate, incomplete, or outdated data;
• Deletion: request the deletion of data processed based on your consent, where there is no legal obligation to retain it;
• Portability: receive your data in a structured, interoperable format for transfer to another controller;
• Withdrawal of consent: withdraw consent for processing based on that legal basis (such as marketing), without retroactive effect;
• Objection: object to processing carried out on the basis of legitimate interest, where justification exists;
• Information on data sharing: obtain information about which entities your data has been shared with;
• File a complaint with the ANPD: file a complaint with the National Data Protection Authority (ANPD) if you believe your rights have been violated.

To exercise any of these rights, send an email to privacidade@444vip.best from the email address registered on your account. We will respond within 15 business days. In more complex cases, the deadline may be extended to up to 30 days, with prior notice.

10. Minors' Data

444vip services are intended exclusively for users aged 18 and over. 444vip does not knowingly collect personal data from minors. If we determine that an account was created by a minor, the account will be closed immediately and the data will be deleted.

If you believe a minor has created an account on 444vip, please contact our support team immediately at suporte@444vip.best so we can take the necessary steps.

11. International Data Transfer

Some service providers used by 444vip — including live casino and crash game providers such as Evolution Gaming, Pragmatic Play, and Spribe — have servers located outside Brazil. In these cases, the data transfers required for the technical operation of the games are carried out with appropriate safeguards, including contractual data protection clauses equivalent to those required under the LGPD.

444vip ensures that any international transfer of personal data takes place only to countries or organizations that provide an adequate level of protection, in accordance with the criteria established by the ANPD, or on the basis of approved standard contractual clauses.

12. Changes to this Privacy Policy

444vip may update this Privacy Policy periodically to reflect changes in its services, Brazilian legislation, or industry best practices. Material changes will be communicated by email at least 10 days before they take effect.

The most current version of this policy is always available on this page, with the last updated date shown at the top. Continued use of the platform after any changes take effect constitutes acceptance of the updated terms. If you do not agree with the changes, you may close your account before the effective date without penalty.

13. Contact & Data Protection Officer (DPO)

For privacy and data protection inquiries, 444vip offers the following channels:

• Privacy email: privacidade@444vip.best — for exercising LGPD rights and questions about data processing;
• General support: suporte@444vip.best — for general questions about the platform;
• Live chat: available 24 hours a day directly on the platform, in Portuguese.

The 444vip Data Protection Officer (DPO) can be contacted exclusively at privacidade@444vip.best. All data subject requests must be submitted from the email address registered on the account for identity verification before any action is taken.